B Y T O M T O R T O R I C I Usually, I write about what I know. But here, I’m as guilty as every other blogger in trying to ‘predict’ how the dark Covid cloud will change business. I mean, how can you speculate about the impact of something that’s unprecedented –...
B Y T O M T O R T O R I C I Sure, it may be ridiculous to try to predict where we’ll be when this dark cloud finally recedes. But if you’ve have had some extra time on your hands lately, admit it, you’ve probably started thinking ahead too. Two things we can...
B Y T O M T O R T O R I C I It’s a fact: You look at your own website differently than sites you visit when you’re the customer. It’s a lesson that I’ve learned time and time again working with business owners. By and large, they’ve been smart people who have...
B Y T O M T O R T O R I C I Chances, are you’ve pondered this question at some point. If you only sell one thing, to one market, well, you’re a specialist by default. But it’s more common these days for companies to either offer a variety of products/services, or...
B Y T O M T O R T O R I C I If you’re reading this post because the answer is ‘yes,’ believe me, you’re not alone. You spent a chunk of money on a web designer who promised a clean, professional, and contemporary site design. And they very well may have delivered...
B Y T O M T O R T O R I C I How would you get ready for work without indoor plumbing? In last year’s post of deep-dive thankfuls, hot showers were one of the highlights. It’s funny, so much stuff we naturally take for granted came along not long before we did....
B Y T O M T O R T O R I C I Question One: “Does this company have what I’m looking for?” Sometimes, businesses are so focused on what they want to say on their web home pages (“Serving customers since 2009;” “Striving to exceed expectations”) they may forget to...
B Y T O M T O R T O R I C I Designers are hired to make things look good, and overall they succeed. But there’s a problem. The problem is, even the best web page designers can get so caught up in their own mission, they can forget that the site’s audience isn’t...
B Y T O M T O R T O R I C I I can always tell when a company website is written by people who work at the company. I can tell because the headlines and text are so often filled with the words ‘we’, ‘our’, and ‘us’. I guess that makes sense, from their...